![]() ![]() Knowledge Base article 9271 (Yahoo! Instant Messenger issues).Knowledge Base article 360023211674 (Windows Live Messenger issues).Knowledge Base article 360023211674 (Skype issues).Knowledge Base article 360023211674 (AOL Instant Messenger issues).NOTE: If your webcam microphone is functioning in the QuickCam software and the issue is with a 3rd party Instant Messenger application, please see the following: Once completed, create a sample video recording and play back the file to verify sound is recorded. Verify that the audio mute button in the QuickCam menu is not engaged (as shown below): If the QuickCam Pro 9000 microphone is not listed, click the "Audio Tuning Wizard" button and follow the steps provided. Verify that the QuickCam Pro 9000 microphone is listed in the "Select Microphone" drop down (in this example, we are using the Communicate STX): On the QuickCam menu, click the "Change Settings" option as shown below: Launch QuickCam (Start > Programs > Logitech > Logitech QuickCam) Verify the microphone is selected in the QuickCam application Under the "Show the following volume controls" make sure there is a check mark under Capture and click OK. Under "Mixer device" select the Logitech QuickCam Pro 9000 Microphone (in this example, we are using the Communicate STX, not the Pro 9000) Open the "Master Volume" control panel "Start > All Programs > Accessories > Entertainment > Volume Control" If the Logitech microphone is selectable but you are unable to record audio, verify that the microphone is not muted by executing the following steps: If the Logitech microphone is not a selectable option, skip to Step IV. If the Logitech microphone is working and you are able to hear your audio recording, continue to Step III. If your microphone was not listed as described above, select it from the drop-down menu and repeat Steps 2-4 to verify your microphone is working correctly. Make sure the QuickCam Pro 9000 microphone is listed as the Preferred device for Sound recording (in this example we are using the Communciate STX microphone) If there is no sound at playback, check to make sure the QuickCam Pro 9000 microphone is selected. You should see the green line move, indicating the application is picking up sound. Windows Vista: Start > All Programs > Accessories > Sound RecorderĬlick the Record button and speak into the microphone of the camera.Windows XP: Start > All Programs > Accessories > Entertainment > Sound Recorder.Testing the microphone in Windows Sound Recorder For instructions on verifying that your microphone is detected by the operating system, go to Step IV. If your computer audio is muted, un-mute by:Ĭlose the Audio by clicking anywhere on your screen.īefore executing the following steps, connect your camera into an alternate USB port and make sure it is detected by the operating system. NOTE: Sample files can be found in the My Documents/My Music/Sample Music folder on your computer.īe sure that your audio output device is functioning properly and is not muted on the device itself or through the Windows operating system. Verify sound is coming through speakers:įirst confirm that you can hear sound through your audio output device (speakers / headphones) by doing the following: Determine if the microphone drivers are loaded properly in Windows Device Manager.Verify the microphone is selected in the QuickCam application.Test the microphone in Windows Sound Recorder. ![]() Verify that you can hear sound through your speakers.Verify you can see yourself in the QuickCapture window as shown below:įor a video tutorial to assist you in installing your software, please go to the Video Software & Services page on the Logitech web site.To troubleshoot your QuickCam Pro 9000 microphone, do the following: Don’t forget where you saved the file- you will need it to install the software.ĭouble-click on the file you downloaded from the Logitech web siteĪfter your download has completed, launch the QuickCam software (Start > Programs > Logitech > Logitech QuickCam)Ĭlick on the QuickCapture button as shown below: Select the correct version (multilingual 32-bit or multilingual 64-bit) for your operating system as shown below: Select your operating system from the drop-down menu as shown below: Go to the Downloads Page for the QuickCam Communicate STX. To get the correct version of QuickCam software for your QuickCam Communicate STX, do the following: 32-bit systems do not specifically state the version (as in the example shown below): If you have a 64-bit operating system, it will say so after the version. In the next window, verify your operating system. In the Run dialog, type winver as shown below: To determine the version of your operating system, do the following: Before you download software for the QuickCam Communicate STX, you need to verify what operating system you have. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |